Business Improvement Techniques Level 2 and 3

Business Improvement Techniques Level 2 and 3

The objective of the NVQ Diploma in Business Improvement Techniques (BIT) qualification is to improve business performance as a whole. As well as the direct business benefit generated by Quality, Cost and Delivery improvement, deploying a BIT programme demonstrates an organisation’s commitment to employee training, drives a reduction in health and safety issues and validates the quality of the workforce capability to current and potential customers.

Awarding Body: City & Guilds

Intermediate Level Apprenticeships: Level 2

Benefits of a BIT Apprenticeship

Developing your career with an apprenticeship is a great way to learn new skills whilst helping your employer to become more profitable and competitive.

Learn new skillsTeam WorkWorkplace organizationProblem solving

Entry Requirements

There are no formal entry requirements although candidates should be in a position to attend the training sessions and to produce a portfolio of evidence. Candidates who do not hold and exemption from maths and English will undertake Function Skills classes.

Training and Assessment

An improvement team is established of approx. six members who attend an initial training phase. The team will be assessed completing a 5S activity and improvement project. At the end of the project the team will present the business improvements.


These qualifications are delivered entirely in the workplace within agreed timescales.

Intermediate Level Apprenticeship in Business Improvement Techniques

For organisations looking to undertake the NVQ Diploma in BIT it is important to consider which candidates should undertake the qualifications. Axia Solutions undertake a pre-assessment to ensure that the level of qualifications are appropriate to their needs.

Course Content

The Business Improvement Techniques Level Apprenticeship Framework is made up of five components. To be successful, all five elements must be complete and achieved.

Practical/Technical Element: City & Guilds Diploma in Business Improvement Techniques.

Examples of popular units available:

Health and safety hazards and risk assessmentEffectiveness of team workingWorkplace organisationContinuous improvement (Kaizen)Developing visual managementProblem solving techniques

Knowledge Element: Certificate in Improving Business Performance

Provide critical knowledge of lean tools and techniquesUnderstanding safety practicesWorkplace organisationSolving Problems in a flow processUnderstanding continuous improvement techniques

Functional Skills in Maths Level 1 and English Level 1.

Employment Rights and Responsibilities.

Personal Learning and Thinking Skills.

Other apprenticeships that may interest you:

ManufacturingBusiness AdministrationPrintingTeam Leading & ManagementCustomer ServiceWarehousingICT